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About us

Since 1979, we have been campaigning against gobbledygook, jargon and misleading public information. We have helped many government departments and other official organisations with their documents, reports and publications. We believe that everyone should have access to clear and concise information. Welcome

The campaign officially began after founder, Chrissie Maher OBE, publicly shredded hundreds of official documents in Parliament Square, London. Entirely independent, we fund our work through our commercial services, which include editing and training. We have worked with thousands of organisations including many UK government departments, public authorities and international banks, helping them make sure their public information is as clear as possible.

Our Crystal Mark now appears on more than 22,000 documents worldwide.

Launched in 1990, and the first mark of its kind, the Crystal Mark is used by over 1600 organisations who want to provide the clearest possible information.

You can view a list of organisations which currently have a Crystal Mark on one or more of their documents.

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